For Accidental Managers
You were promoted because you were excellent at your job. You built your credibility on expertise, reliability and doing high-quality work. People trusted you. You knew what you were doing.
Now you’re leading a team — perhaps even managing other managers — and the ground has shifted. The work you were good at isn’t really your job anymore. Your value is supposed to come from leading people, setting direction and making decisions. Yet no one ever really taught you how to do that.
So you figure it out as best you can. You prepare carefully. You work hard. You try to stay on top of everything so nothing falls through the cracks. From the outside you probably look like you’re doing fine. But privately you sometimes wonder if you’re still winging it. Maybe you avoid certain conversations because you’re not sure how to handle them. Maybe being told to be “more visible” or “more strategic” makes your stomach tighten a bit. Maybe you miss the days when you could rely on your expertise and know you were good at what you did.
You don’t want to be an arrogant, hard-edged leader like some of the ones you’ve seen above you. You just want to be a good manager — someone your team respects and your organisation trusts.
And, if you’re honest, you’d quite like to feel confident in yourself again.
